Rental Policies

Check in to one of our fully-furnished vacation homes and condos! Each unit is individually owned and furnished, making for a unique and comfortable stay each time. All Spring Brook homes and condos come equipped with central A/C & heat, basic Cable TV/DVD, fully-equipped kitchens with dishes, pots & pans and utensils. We also supply all of your towels and linens including dish towels, dish soap, hand soap and a charcoal or gas grill.

Many of our homes offer free wireless internet and are pet friendly!

What to Bring:

As our guest, you should bring your own personal items, food, charcoal for the grill, pool towels, coffee filters, coffee and picnic-type items such as paper plates, paper towels & napkins.

Minimum Stays:

Minimum nights stay may be required based on type of property and season. For possible exceptions please email the reservations office at rentals@spring-brook.com or call: 1-800-228-4349

Fees and Charges:

  • All reservations are subject to a $30 non-refundable Reservation Fee upon making a reservation. (Fee does not apply for Cedar Stone Hotel Suites, Two and Three Bedroom Condos.)
  • All reservations will be charged a $25 non-refundable Damage Waiver Fee (Fee does not apply for Cedar Stone Hotel Suites, Two and Three Bedroom Condos) and some require a $500 refundable (less any damages) Security Deposit depending on home selection.
  • Memorial Day and New Years Eve holiday stays require $250 or $500 security deposit on ALL homes (based on home size and amenities).
  • Homes rates are based on a specific number of people over the age of 3 years old, each additional person will be $15 per person per night. You may not exceed the maximum occupancy of the home. Please visit the home rental description page for more information.
  • Homes that allow pets will be charged $10 per night per pet. Some restrictions apply.
  • Your credit card will be charged for 50% of your total stay at the time of making your reservation. (AMERICAN EXPRESS/VISA/MASTER CARD/DISCOVER) WE DO NOT ACCEPT ANY PERSONAL CHECKS! A valid credit card will remain on file for security reasons. A signed Policy Sheet is required to be returned prior to arrival.
  • Must be 21 years of age or older to make a reservation.
  • When not in a family setting- everyone staying must be 21 yeas of age or older.

Cancellation Policy:

All cancellations are subject to a $30 processing fee regardless of when they are canceled.

Any reservation canceled less than 14 days from the scheduled arrival date will result in a forfeiture and charge for 50% of your original total.

There are no refunds for early departures or late arrivals.

Check-In/Check-Out

  • Check In – guaranteed check in after 4:00 pm
  • Check Out -10 am (garbage removed, dishes washed and put away, pool access cards and keys returned to front office)
  • Early and late arrivals must be arranged in advance and are not guaranteed during the prime season.
  • Later check-outs are not allowed during the peak season. Please inquire at check in.

View Policy Sheet here: 

For more information on renting a vacation home or any of our amenities at Spring Brook, please email us at rentals@spring-brook.com or call 1-608-254-1460.

Wisconsin Dells #1 Vacation Community

From fun-filled activities to a peaceful, laid back pace, we bring families together.

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